skills planning, sfia assessment

A rather famous businessman whose Virgin brand spans the globe is attributed to this quote: “Clients do NOT come first. Employees come first. If you take care of your employees they will take care of your clients”. Well it sure does make sense. So, in this world of UX (User Experience) and CX (Customer Experience), it’s encouraging to note that EX (Employee Experience) is finally getting attention. Of course, EX, and...

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skills based recruitment

 Last week, this article about Amazon scrapping their ‘sexist’ Artificial Intelligence tool, caught my eye. We’ve been working with some customers recently, assisting them in the recruitment and selection for several key vacancies, and our approach is completely free from any bias of this type.   Here’s the process: Job is advertised (whether through company website, LinkedIn, or recruitment agencies or boards). Candidates fill in an online form,...

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skills inventory issues

My Top 5 Digital Skills Management ‘Misconceptions’ I find the following five misconceptions a cause of great frustration, mainly because they are so easily overcome, especially with the advent of automation in terms of skill capture and exploitation of the resultant data. I personally find SFIA to be a wonderful framework, authored and refined over the years with input from across the industry to become a fantastic...

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