“Using SFIA/SkillsTX, we have identified skills and levels of responsibility common to all of our Information Technology Department staff, and then the essential skills required for each individual job. This has helped us to identify gaps and areas for further training and improvement. Additionally, we’ve used SkillsTX to revamp our job descriptions throughout the department which has been invaluable in recruitment and retention.”
Ira Cohen, Business Systems Manager, City of Arvada
