A rather famous businessman whose Virgin brand spans the globe is attributed to this quote: “Clients do NOT come first. Employees come first. If you take care of your employees they will take care of your clients”. Well it sure does make sense. So, in this world of UX (User Experience) and CX (Customer Experience), it’s encouraging to note that EX (Employee Experience) is finally getting attention. Of course, EX, and...
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Analysis of capabilities, competencies and skills in Digital, Cyber and ICT professionals The data analysed in the report is from 4,902 individuals who have used SFIA6 to produce a profile of their skills through our self-assessment. Here is the introduction from the report, a compelling reason, we believe, to take a little to read through the report: “Gartner predicts that, by 2020, 75 percent of organizations will experience...
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When conducting skills analysis for a workforce or a job candidate, what a difference a few words can make. Here’s a discussion we often get involved with: What’s the difference between these two questions...
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This article relates to our SFIA assessment, however the advice and guidance can apply to any online assessment process. Capturing a rating on completion of the assessment surveys provides excellent insights that can ultimately help improve your communication and awareness campaign, and of course, improve the survey process overall. While not exactly our best kept secret, many of our customers have not yet exploited the survey...
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The ability to Identify exactly what training is needed to address the skills required for your current job or future job, can vastly improve the value you get from training. Far too often we hear about training budgets that were spent on a whim, or due to a financial year end rush? Usually it is due to a lack of clarity and focus, reducing the decisions made...
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The Harvard Business Review (HBR) recently posted an article entitled 'We need a better way to visualise people's skills' by Michelle Weise. The article posed the question ‘How can companies get a better idea of which skills employees and job candidates have?’ It stated that ‘simply collecting data is not enough – to be used, data has to be presented usefully’. In her review, Karen Ferris - Director,...
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