A rather famous businessman whose Virgin brand spans the globe is attributed to this quote:
“Clients do NOT come first. Employees come first. If you take care of your employees they will take care of your clients”.
Well it sure does make sense.
So, in this world of UX (User Experience) and CX (Customer Experience), it’s encouraging to note that EX (Employee Experience) is finally getting attention. Of course, EX, and...
My Top 5 Digital Skills Management ‘Misconceptions’
I find the following five misconceptions a cause of great frustration, mainly because they are so easily overcome, especially with the advent of automation in terms of skill capture and exploitation of the resultant data.
I personally find SFIA to be a wonderful framework, authored and refined over the years with input from across the industry to become a fantastic...
Using the SFIA framework and SFIA career planning tools makes it simple to create targeted action plans for quick and practical career planning. SFIA is an excellent framework to help answer two very critical questions:
What skills do we have? Or, what skills do I have?
What skills do we need? Or, what skills do I need?
When used effectively, with answers based on reliable quality...