The Empowerment - Transparency Binary Are empowerment and transparency always mutually inclusive?   In most democratic countries we give our elected officials the empowerment to run government and make decisions that can affect our lives. But we EXPECT that they will make those decisions transparently. Sometimes unfortunately, there is less transparency than we expect of course, and we then need corruption watchdogs and the judiciary to uncover this…sigh.   What...

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skills planning, sfia assessment

A rather famous businessman whose Virgin brand spans the globe is attributed to this quote: “Clients do NOT come first. Employees come first. If you take care of your employees they will take care of your clients”. Well it sure does make sense. So, in this world of UX (User Experience) and CX (Customer Experience), it’s encouraging to note that EX (Employee Experience) is finally getting attention. Of course, EX, and...

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