SkillsTx President, Matthew Burrows, has been invited to run a one-day pre-conference workshop at the Service Management World event in Orlando, Florida on November 11, 2019.   Title: Digital Skills Management: Skills Framework for the Information Age (SFIA)   Date and Time: November 11, 2019, 9:00am to 3:45pm   Abstract: People, their skills and experience, have become a critical aspect for the operations of companies with a dependency on Information &...