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Training Training Everywhere

Training, Training Everywhere, nor a relevant course to decide upon (With apologies to Samuel Taylor Coleridge) I’m sure you will agree, it can all be just a little overwhelming! While it’s a wonderful thing our digital industry has stepped up

Skill management excellence and customer loyalty

Measuring skill management excellence and customer loyalty using Net Promoter Score (NPS) and user feedback NPS scoring description The creators of NPS, Bain & Company, suggest a score: Above 0 is good Above 20 is favourable Above 50 is excellent

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When consultants get it wrong about SFIA assessment

So what do I mean when I say consultants get it wrong about SFIA assessments? Several times recently I’ve heard statements from experienced and accredited consultants, which I believe are wrong. They said something like “I’ve just picked the highest

Protection from “The Great Resignation”

There are many reports from analyst organizations that “The Great Resignation”, or “The Big Quit” as it is also known, is real. Read on to see how you can get protection from the great resignation.   According to the US

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We have a VALUE problem in IT

We’re valuing the wrong things, or some of the right things but in the wrong proportions!   Value?   Value-stream mapping is all the rage in the technology world, and rightly so. IT should always be about the outcomes that

SFIA 8 Fully Released and LIVE

Following the successful SFIA 8 Beta launch on 30th June 2021 for comment, along with my colleagues on the SFIA Global Design Authority Board, we processed all the feedback and made a few additional changes ready for the full release.