SkillsTx President, Matthew Burrows, has been invited to run a one-day pre-conference workshop at the Service Management World event in Orlando, Florida on November 11, 2019.   Title: Digital Skills Management: Skills Framework for the Information Age (SFIA)   Date and Time: November 11, 2019, 9:00am to 3:45pm   Abstract: People, their skills and experience, have become a critical aspect for the operations of companies with a dependency on Information &...

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Millennials are people born between 1981 and 1996, according to the definition by Pew Research Center. It has been forecast that by 2020 millennials will make up over 35% of the global workforce. Senior and middle management are often still predominately Baby Boomers and Gen-Xers. They could therefore be struggling to figure out how to manage and assimilate Millennials into the organisation. From experience, it...

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